Employment: Finding a job
Why do we work? What does it mean to choose
a career direction? Learn about the skills
and aptitudes you already have and how
to develop new skills for your chosen
Skills and Jobs
Successful job seekers treat the job search
as a job in itself. Finding a job that
really fits your needs and skills can
be a long hard process. Discover how to
organize and carry out an effective job
search using a variety of resources and
What's the best way to make sure your
application stays in the "in" pile? What
are employers looking for when they read
an application? Find out how the application
process works and how to make sure your
application makes the best impression.
Tests, and Choices
Your resume is your chance to make a good
first impression. Learn how to write an
effective resume and how to evaluate job
offers to decide which will provide the
How does the interview process work? Learn
what employers look for during an interview,
what to say, what to wear, what questions
you'll typically receive, and how to follow
Employment: New to the
The focus shifts in this program from
finding a job to getting off to a strong
start in a new job. Explore the concept
of being "work ready," including how to
set goals and plan for problem situations
such as cars that won't start or no-show
Every job carries certain safety risks.
Understanding these risks and knowing
how to follow company safety procedures
is an important part of being a responsible
employee. Gain a close up look at how
workers in a variety of workplace situations
deal with safety issues.
Many new workers fail because they're
afraid to ask questions that will help
them learn their jobs. Taking responsibility
for learning on the job is an important
step in becoming a valued employee. Understand
the importance of learning at work and
discover ways to find out about worksite
training and educational options.
Communication & Writing:
- The Language
Employers rate good communication skills
among the highest qualities they value
in their employees. Every workplace has
its own style of communication and sometimes
new workers have difficulty mastering
the new language of work. Explore important
skills such as speaking clearly, listening
actively, and solving problems through
with Co-Workers and Supervisors
Exchanging information is the main purpose
for communication in the workplace. Learning
how to make your messages clear and complete
is an important skill for every employee.
Discover how to use effective communication
strategies at work with particular emphasis
on conflict resolution skills.
Team work is another top-rated skill.
Active listening, respect for other team
members, and working together to solve
problems are essential skills in today's
workplaces. Learn the importance of team
work and how to be an effective team member.
Excellent customer service is the hallmark
of every successful business. Learn the
basics of customer service and how to
provide it even under difficult circumstances.
Communication & Writing:
Process for Writing
Poorly written memos, incomplete messages,
and hard-to-read reports can erode productivity
and raise stress levels. Learn the process
approach to writing and get an inside
look at how a variety of workplaces use
Information: Directions, Forms, and Charts
Forms and charts carry the important flow
of information that keeps a business going.
Filling out forms accurately and completely
may seem like drudgery, but these skills
are essential for a smoothly functioning
workplace. Learn how typical businesses
use forms and charts and the importance
of accuracy and care in handling these
Memos and Letters
Writing effectively involves knowing when,
how, and what to write. Many workers lack
confidence in their writing skills and
as a result often avoid writing. Learn
about the writing process and how to improve
your own workplace writing.
for a Purpose
Good reading skills can mean the difference
between being an average worker and being
an excellent worker. Today's workplace
requires just about everyone to use reading
comprehension skills to get their jobs
done. Understand the different ways reading
is used on the job and how to use strategies
such as skimming and scanning to increase
reading efficiency and comprehension.
What You Need: Forms and Charts
Forms and charts organize the flow of
work in many workplaces. Just as it's
important to fill out forms and charts
carefully, it's also important to know
how to read and interpret them accurately.
Learn how forms are used in a variety
Whether it's fixing a cranky copy machine
or mixing up a batch of lawn fertilizer,
good reading comprehension and listening
skills can mean the difference between
success and disaster in a workplace. Learn
how workplaces use diagrams and other
written instructions, and discover reading
strategies and tips for following directions.
Reports and Manuals
How do you cope with the often overwhelming
amount of reading in your workplace? Learn
how memos, reports, equipment manuals,
and safety procedures are all used to
transmit important information.
How is your number sense? Like common
sense, this is a valuable set of skills
that helps you organize your life at home
and at work. Find out what number sense
is and how to develop it using skills
Knowing how to set up a math problem to
find an answer and being able to judge
whether the answer makes sense are highly
valued skills. Learn about some strategies
people use to solve problems at work.
including basic operations like adding,
subtracting, multiplying, and dividing
as well as estimating and using a calculator.
Decimals, and Percents
Many workplace math problems involve using
numbers less than one--decimals, fractions,
and percents. Learn how to work with these
in a variety of workplace situations.
How much does a liter weigh compared with
a quart? How accurate does the measurement
of an infant's head need to be? Learn
how to use measurement tools and typical
and Predictions: Graphs and Data
Graphs and data track performance of all
kinds, whether it's how well a product
is doing or how many sales an employee
has made that week. Making sense of graphs
and spreadsheets is an important skill.
Learn how data is collected, displayed,
and used at work.
Making It Work
This 30-minute video program is a student
orientation to the course. Learn how to
use the different components of the Workplace
Essential Skills series to improve your
skills and opportunities.
Get a free
portfolio from PBS LiteracyLink
Your online portfolio allows you to save
and review your work related to online assignments,
communicate with your instructor, and keep
a private online journal.
Essential Skills Workbooks
Teachers and Educators
the Workplace Essential Skills video programs
in several ways.