Community Ambassador

Job Description

Are you passionate about public broadcasting? Do you enjoy talking with people? WFYI has the job for you. We are continually accepting online applications for the position of Community Ambassador. WFYI’s Community Ambassadors reach out to community members by calling to inform them about the great things happening at WFYI and also ask for continued financial support. WFYI offers a  schedule that requires a commitment of at least 3 shifts per week choosing from Sundays (2 to 8:30 pm) and Mondays thru Thursdays (5 to 9 pm), so the amount of possible work hours can range from 12 to 22 per week. There is an enjoyable work environment with supportive, friendly colleagues and a starting pay at $9.00 per hour. See job responsibilities and qualifications for more details, and then apply below.

Please, no walk-ins or phone calls accepted.

Title & Type

WFYI Community Ambassador - Temporary/Part-time

Position

The Position: Reports to Community Ambassador Manager

Responsibilities:  WFYI Public Media engages and enriches our community through distinctive programs and services.  In order to provide these programs and services WFYI relies on the support of community member donations through phone conversations with WFYI Community Ambassadors.  This role is integral to the success and sustainability of WFYI and their impact on the greater Indianapolis community.

Specifically Responsible For:

  • Making outbound calls to WFYI members and former members in the greater Indianapolis community and surrounding areas.
  • Following calling strategy to secure pledges or other results during the call.
  • Properly recording call results on computer based automated calling system.
  • Attending initial and ongoing training as needed.

Qualifications

Applicants must be able to clearly and confidently articulate over the phone to WFYI community members and former members.  Must be able to sit upright for a maximum of six hours, sometimes less, and possess basic keyboard and mouse skills.  Must have pleasant personality, good customer service skills, be a team player, dress appropriately and be able to work and communicate well with the general public, our donors and supporters, other employees, departments, community partners, and volunteers.

How to Apply

Please use the form below to apply.

APPLY FOR THIS JOB

STEP 1: COMPLETE THIS FORM

This position requires a minimum of 3 shifts per week. Shifts on Sunday begin at 2 pm and on Mondays through Thursdays they begin at 5 pm. What is your availability within this schedule?

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Step 2: Please attach your resume

Step 3:
Download and fill out the WFYI Employment Application. You will be contacted regarding the status of your candidacy for this position, and at that time asked to submit the WFYI Employment Application. Please, no walk-ins.