December 21, 2022

Changes to IndyGo Access begin with the new year

Changes to IndyGo Access begin with the new year

IndyGo will require a MyKey Half Fare Card for IndyGo Access riders to use its fixed route services starting in the new year.

This is one of many new changes coming to IndyGo Access in 2023.

The Access program is used by riders with disabilities who qualify and allows for paratransit services beyond the fixed route.  The changes align with new federal rules that extend the Americans with Disabilities ADA policy requiring paratransit services.

The Beyond Americans with Disabilities Act policy will have a mandated area – within three-quarters of a mile on either side of existing bus routes – and a new area called IndyGo Access Premium beyond the mandated area.

New table events have been added to help people sign up for the program. IndyGo will host table events at the Julia M. Carson Transit Center, 201 E. Washington St.

They are planned for Wednesday, Dec. 28 from 8 to 10 a.m. and Friday, Dec 30 from 3 to 5 p.m.

Half Fare Cards offer $0.85 rides to those eligible.

This story has been updated.

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