March 17, 2020

Comcast Makes Plans for Additional Demand for At-Home Internet Use

Comcast Makes Plans for Additional Demand for At-Home Internet Use

With so many people working and educating from home due to the coronavirus pandemic, Comcast Cable is helping its customers with internet access.

Increased speeds are in place to keep up with video used in e-learning, says Indiana Spokesman Mike Wilson.

"Going from 15 megabits per second up to 25 megabits per second which will better handle any kind of video streaming that might be done through e-learning programs. E-learning programs are dependent on videos in a lot of cases," says Wilson.

The company is also taking steps to expand its program for low-income residents.

Comcast will offer its Internet Essentials service free for 60 days to any new qualified household in the provider’s footprint. The service usually costs $9.95 a month. 

Additionally, for all new and existing Internet Essentials customers, the speed of the program’s internet service was increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect with no additional fee.

 

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