September 7, 2021

Indy Public Library Interim CEO Shares Plans

Indy Public Library Interim CEO Shares Plans

The Indianapolis Public Library has changed leadership after complaints of racism, ableism and a toxic work environment from current and former employees went public. The outcries led to the Aug. 31 resignation of former CEO Jackie Nytes. Chief Public Services Officer John Helling has been appointed interim CEO. He said one skill is critically important in the transition and moving forward.

“The word that probably captures everything is listening and part of listening means that if a decision or policy can't hold up to difficult questions posed by staff or patrons, that it probably wasn't good enough in the first place, and we need to do better,” Helling said. “I recognize; I think we all recognize that when we listen, we learn what we need to improve.”

He said it’s the library’s responsibility to be inclusive and make everyone feel welcomed.

“I would feel comfortable saying that -- whatever it looks like -- community engagement is going to be a huge part of it,” Helling said. “Because the way that our patrons experience and perceive the libraries is extremely important to, you know what, to all of us.”

Helling said his current goals are building and rebuilding trust and to facilitate the transition for the next library CEO.

Contact WFYI All Things Considered newscaster and reporter Terri Dee at tdee@wfyi.org.

Support independent journalism today. You rely on WFYI to stay informed, and we depend on you to make our work possible. Donate to power our nonprofit reporting today. Give now.

 

Related News

More ramp closures in place for the next two years
INDOT plans to reopen I-70 westbound through North Split on Sunday
Increase in domestic violence drives need for more help for victims