March 21, 2021

Spanish Language Hotline Will Be Available To Assist With COVID Vaccine

Spanish Language Hotline Will Be Available To Assist With COVID Vaccine

A vaccination hotline for Spanish-speaking residents will soon be available in an effort to improve COVID vaccination rates among Indianapolis’ Latinx community.

City of Indianapolis Project Manager, Andre Zhang Sonera said the Latinx community is being vaccinated at much lower rates, not only in Marion County, but throughout the state and country.

“A lot of that has to do with fear and stigmas in the community and what getting that vaccine means especially with language access,” Zhang Sonera said.

The hotline will be available completely in Spanish on March 27 at (317) 221-2100 or (317) 327-2100. Callers will be connected with a bilingual volunteer who will set up their appointment free of charge. Medical professionals from the Health Department will also be on hand to address questions or concerns regarding vaccine information.

The hotline is part of the city’s COVID Community Ambassador initiative, a community-oriented effort to increase vaccination rates in traditionally underserved Indianapolis neighborhoods where vaccine hesitancy is more prevalent.

Indianapolis residents and organizations who join the effort receive up-to-date vaccine information and tips on how to communicate the vaccine’s safety and efficacy to friends, family, and neighbors.

The program, available in both English and Spanish, now has almost 300 participants.

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