May 4, 2020

IndyGo Fare Collection Resumes

IndyGo says new plastic shields installed on its buses will allow for safer interactions between drivers and riders. - Provided by IndyGo

IndyGo says new plastic shields installed on its buses will allow for safer interactions between drivers and riders.

Provided by IndyGo

IndyGo fare collection resumes Monday, May 4.

Spokesperson Lesley Gordon says new plastic shields allow for safer interactions between drivers and riders.

"Almost like a hinged door that will separate the operator from where the passenger gets on in that fare box, so there’s a cut out for the fare box," says Gordon.

Before this, IndyGo aimed to protect drivers with back door-only boarding, and it waived fare collection.

The Customer Service retail desk will reopen with modified hours. The CTC lobby will be limited to no more than 5 people when buying passes.

IndyGo says routes will continue to operate on Saturday schedules through the week. Its Sunday service will continue as normal.

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