Q: I have a question about my membership. Who can I talk to?
Q: Will you show a specific program or show that I have heard about?
A: WFYI tries to carry a wide variety of TV and radio programs of interest to our diverse audience. We wish we could offer all of the shows that are available, but we are limited by our schedule and which programs are made available to us. If you want to ask about a specific program, we can check to see if the program is scheduled for the near future.
Q: Will you repeat a program that I recently saw?
A: WFYI often repeats flagship programs such as Masterpiece, NOVA, FRONTLINE, This Old House, etc, during the overnight hours the same week they air. Some shows are repeated on WFYI 3 at a later date. The best way to check is to go to the online schedule on our website, www.wfyi.org
Q: Where can I find Independent Lens and POV programs?
A: We generally carry Independent Lens and POV programs on Wednesday evenings on WFYI 3. Occasionally, we will carry certain programs on WFYI 1, usually when there is community engagement effort or local interest around the topic.
Q: What happened to your Weatherline phone number?
A: We are sorry, but Weatherline is no longer in service.
Q: How can I purchase a DVD of a program you recently aired?
A: If the program was locally-produced, you can go to the WFYI Online Store to browse for it. If the program was nationally-produced, you can do a search on the title to see if it is for sale. Some programs are not offered for sale on DVD because of various restrictions, such as most Live from Lincoln Center shows, the national holiday shows (Memorial Day; Independence Day). If you have further questions, please contact Audience Services.
Q: Will you re-air a show/program that you aired some time ago?
A: TV stations usually obtain permission to broadcast shows for certain time periods. These are called broadcast rights. Many times, these older TV shows are no longer available for us to air. To check on a specific program call the audience services hotline and we will check on it.
Q: How do I contact the host of a program you aired?
A: If the program was national, you will need to go directly to the program’s website and send an email to the “Contact” link there. If the program is locally produced by WFYI we can forward your email directly to the host for a response. Visit our Contact Us page for more information.
Q: How can I listen to a podcast and/or purchase a CD or transcript of a radio show I recently heard?
A: CDs or transcripts of nationally-produced radio shows, if available, are through the national program distributors, such as NPR, PRI, and APM. If you know the distributor or the program you’re looking for, you can contact them directly. If the program was locally-produced (No Limits, The Art of the Matter, The Blues House Party, etc.), you can find podcasts of the most recent programs on our website, www.wfyi.org. If you need additional help, call the audience services hotline.
Q: Why is the program I am interested in no longer shown on Create?
A: Create TV is nationally distributed to PBS affiliate stations around the country. They often change their program line-up and schedule. To ask them a question about a program you can contact them directly at http://www.createtv.com/CreateTV.nsf/About?ReadForm#
Q: How can I submit information about an event to the WFYI Community Events Calendar or to be read on the air?
A: Currently, WFYI only publicizes events and activities sponsored by the station, our community partners, or corporate sponsors. If your company or organization is interested in learning about WFYI’s many sponsorship opportunities, please call 317-614-0423.