NewsLocal News / December 19, 2016

IndyGo Announces Holiday Service Interruptions

IndyGo Fixed Route, Open Door, Customer Service Call Center, Customer Service Center, and Administrative Offices will operate on adjusted schedules for the Christmas and New Year’s holidays. transportation, IndyGo, public transit2016-12-19T00:00:00-05:00
IndyGo Announces Holiday Service Interruptions

IndyGo has announced holiday service schedules.

file photo

IndyGo Fixed Route, Open Door, Customer Service Call Center, Customer Service Center, and Administrative Offices will operate on adjusted schedules for the Christmas and New Year’s holidays.

IndyGo Services will adhere to the following:

Christmas Eve – Saturday, December 24

  • Fixed Route and Open Door operating regular schedules
  • Customer Service Call Center open regular business hours (9 a.m. – 3 p.m.)
  • Customer Service Retail Center open regular business hours (9 a.m. – 12 p.m.)
  • Administrative offices closed (also closed December 23 & 26, 2016)

Christmas Day – Sunday, December 25

  • Fixed Route and Open Door operating Sunday schedules
  • Customer Service Call Center closed
  • Customer Service Retail Center closed
  • Administrative offices closed (also closed December 23 & 26, 2016)

New Year’s Eve – Saturday, December 31

  • Fixed Route and Open Door operating regular schedules
  • Customer Service Call Center open regular business hours (9 a.m. – 3 p.m.)
  • Customer Service Retail Center open regular business hours (9 a.m. – 12 p.m.)
  • Administrative offices open regular business hours (closed)

New Year’s Day – Sunday, January 1

  • Fixed Route and Open Door operating Sunday schedules
  • Customer Service Call Center closed
  • Customer Service Retail Center closed
  • Administrative offices closed (also closed January 2, 2017)

Routes in the downtown area will be detoured the morning of Dec. 31, 2016 for the Resolution Run. Routes 16 and 31 will be detoured later that evening for New Year’s Eve on Georgia Street. All service alerts and detours can be found on the IndyGo website.

Passengers are encouraged to take the following precautions during this holiday season, especially if inclement weather conditions occur:

  • Allow for extra travel time to and from your destination. Plan for delays due to icy streets, heavy snowfall, and traffic congestion.
  • Watch your footing as snow and ice can make sidewalks, steps, and bus floors slippery. Hold onto the railing when boarding and exiting the bus.
  • Bundle up for potentially longer wait times at bus stops.

Contact the IndyGo Customer Service Call Center at 317-635-3344, Monday through Friday 7 a.m. to 7 p.m. and Saturday 9 a.m. to 3 p.m. for real-time arrival and detour information. Event detours and route delays can also be found on the IndyGo website.

 

 

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